Now that your Spot AI IVR is registered to the dashboard and connected to the internet, it's time to connect your cameras and/or DVR/NVR equipment.
Go to Admin > Devices, click Discover and Add Cameras, and select the appropriate location.
In a few moments, you should see a list of devices detected, and those identified as cameras or DVR / NVRs marked. If you do not see your devices populate on this page, follow the troubleshooting steps listed here: Troubleshooting Camera Setup Discovery Issues.
If you are connecting only Spot AI cameras, follow the steps below:
Click one of the camera devices, click Authenticate, then Activate. The Spot AI Dashboard recognizes the Spot AI cameras and automatically inputs the Username, Password, RTSP Port, and Test Path.
With Spot Genius enabled, click the Auto-Activate button on the rest of the camera listings
If you are connecting non-Spot AI cameras, follow the steps below:
Click one of the camera devices, enter the Username, Password, RTSP Port, and Test Path for the camera device. Then click 'Authenticate' followed by 'Activate'
The Spot AI Dashboard will often find the correct RTSP Port and Test Path, but you will need to supply the proper credentials – if you have difficulty connecting cameras, please contact Support
With Spot Genius enabled, click the Auto-Activate button on the rest of the camera listings
If you are connecting an existing DVR / NVR, please refer to: Adding an Existing NVR to the Appliance.
For adding cameras manually that are using layer 3 route: Follow this documentation
Here is a quick Video on how to add cameras:
Troubleshooting:
If you run into issues with authenticating or activating cameras, please refer to: Troubleshooting Camera Authentication and Activation Issues