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How to fix IP conflict?
Updated over a week ago

If you are seeing two devices in your network using the same IP address, issues you will encounter

  • devices will go online offline

  • If two cameras have the same IP but different mac both cameras will stream the same RTSP stream

  • If the SPOT IVR interface is conflicting IP with another device in the network IVR will go online and offline

How to fix conflicting IPs in the network?

  1. Identify the conflicting devices and note down their MAC addresses.

  2. If your router is giving out DHCP addresses, release and renew the IP addresses via the router or your DHCP server.

  3. Restart the router/DHCP server by unplugging it for 30 seconds and then reconnecting it. This should release and renew the IP addresses.

  4. Reboot the devices experiencing the conflict to renew their IP addresses.

  5. Assign static IP addresses to the two devices experiencing issues.

  6. Reserve IP addresses on your DHCP server based on the MAC addresses of the devices

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