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Troubleshooting: Cameras Dropping Offline Over a Wireless Bridge
Troubleshooting: Cameras Dropping Offline Over a Wireless Bridge
Updated this week

Issue: Cameras connected via a wireless bridge are experiencing connectivity issues. The network topology may be structured as follows:

Router → Switch → Access Point → Wireless Bridge → Access Point → PoE Switch → Cameras

With this setup, you can run into the following issues :

Wireless Bridge Instability – Wireless bridges are prone to interference, weak signals, and disconnections, leading to frequent camera dropouts.

High Latency & Packet Loss – Wireless bridges may introduce high latency or packet loss, causing cameras to struggle with maintaining a stable connection.

Bandwidth Limitations – If multiple cameras share the wireless bridge, it may not have enough bandwidth to handle the video streams efficiently.Power Issues on PoE Switch – If the PoE switch is not getting stable power or sufficient wattage, cameras may shut down or reboot intermittently.

Network Congestion – If the wireless bridge is overloaded or operating on a crowded frequency, it may not be able to handle continuous video transmission.

Environmental Interference – Physical obstructions, weather conditions, or other wireless signals can disrupt the wireless bridge connection.

If your cameras are dropping offline, you can set up offline alerts for the cameras. When an alert is triggered, perform a ping test. If the ping tests are unreachable, it indicates a network issue. In this case, you'll need to address the problem on the network side.

This will work if you have stable connections. We do not recommend connecting cameras via a wireless bridge, as cameras require a stable connection to stream video effectively. If there is high latency or packet loss, it can cause the cameras to go offline, which will be reflected on the dashboard.

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