Welcome to Spot AI! If you're ready to set up your new Spot AI Camera System, or are curious what to expect in your hardware shipment this is the place for you. Once you've verified your equipment, the next step is to Install and Connect your Cameras and Spot IVR.
Spot AI IVR (Appliance)
If you ordered a 31M/B, 41M/B, or 43 M/B Series appliance, confirm that each box comes with the following components:
One (1) Spot AI appliance
Two (2) 8-foot ethernet cables
One (1) 8-foot power cable
One (1) miniDP to DP adapter
Most models do not ship with a miniDP to DP adapter. Only appliances with serial numbers beginning with sn6 will receive a miniDP to DP adapter.
If you ordered a 31E or 33R Series appliance, confirm that each box comes with the following components:
One (1) Spot AI appliance
Two (2) Power Cables
One (1) Rail Kit
Spot AI Cameras
You may also have received Spot Cameras. Each camera will be individually boxed with a set of waterproofing grommets and mounting screws. For alternative mounting options, check out our article on Camera Mounting Accessories.
Required Third Party Equipment
For every Spot AI install, you will need a laptop with internet access to set up your Spot AI Dashboard. However, depending on your individual organization's needs and existing equipment, there may be other required hardware. Included below are the most common set up scenarios, and the equipment associated with each.
Installing All New Spot AI Cameras (click to expand)
Installing All New Spot AI Cameras (click to expand)
One or more PoE (Power over Ethernet) Switch to provide power and internet to the cameras
A minimum of two (2) open ports on the PoE Switch
Cat5e or Cat6 Ethernet cables for each camera
Active Internet Connection
Retrofitting Existing IP Cameras (click to expand)
Retrofitting Existing IP Cameras (click to expand)
One or more PoE (Power over Ethernet) Switch to provide power and internet to the cameras
A minimum of two (2) open ports on the PoE Switch
Username and Passwords for the cameras
RTSP Path for the cameras
IP Range in use on the cameras
Retrofitting Existing IP DVR/NVR (click to expand)
Retrofitting Existing IP DVR/NVR (click to expand)
A PoE (Power over Ethernet) Switch to provide internet to the IVR
Your existing IP DVR/NVR
A minimum of one (1) open ethernet port on your existing IP DVR/NVR so the Spot AI appliance can physically connect to your existing system
Username and passwords for the cameras and DVR/NVR
IP range for the cameras and DVR/NVR
Model number of the DVR/NVR
Retrofitting Existing Analog DVR/NVR (click to expand)
Retrofitting Existing Analog DVR/NVR (click to expand)
A PoE (Power over Ethernet) Switch to provide internet to the IVR
Your existing IP DVR/NVR
An analog to digital converter
A minimum of one (1) open ethernet port on your existing IP DVR/NVR so the Spot AI appliance can physically connect to your existing system
Username and passwords for the cameras and DVR/NVR
Model number of the DVR/NVR
If you have any questions about your current set up, consult with your Customer Success Manager (CSM) or Account Executive (AE) for guidance.